Community management Archives - One9ninety - Social Media Marketing Agency Singapore

Get Your Creativity Juices Flowing With New Social Media Content Ideas

Garance_O9N — Sun, 17 Sep 2017 03:00:54 +0000

It’s difficult to constantly think of creative content ideas to up your social media game. You can find yourself asking questions like: What content should I share on social media profiles? How can I use the latest Instagram feature effectively? This article will save you from your creative rut. Read more here.

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The Life of a Social Media Manager

Garance_O9N — Fri, 15 Sep 2017 03:00:36 +0000

A social media manager is an important part of a company’s marketing team. Overall, social media managers are in charge of the strategy to promote a brand online and also work with clients and customers. Check out the infographic that outlines all the things social media managers do! Read more here.

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4 Ways to Protect Your Brand On Social Media

Garance_O9N — Wed, 13 Sep 2017 03:00:31 +0000

Building a social media presence for your brand is crucial if you value it. However, social media marketing can be dangerous for smaller brands. In order to protect your brand’s social media identity you should develop a social media policy, secure control of your brand name, keep passwords safe, and monitor social media mentions. Read […]

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Social Customer Service is the New Marketing

Garance_O9N — Thu, 27 Oct 2016 02:30:19 +0000

According to a new study conducted by Twitter, responding to customer tweets boosts customer willingness to spend with the business. The fastest responses generate the greatest revenue impact – for example, when airline responded to a customer’s Tweet in less than six minutes, the customer was willing to pay almost USD$20 more for that airline […]

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New Study Looks at What Makes People Unfollow Brands on Social

Garance_O9N — Wed, 26 Oct 2016 08:40:45 +0000

Have you ever wondered what your customers really want on social media and what turns them off? A recent study shows that respondents indicated that the most annoying thing brands do on social is posting too many promotions. Read more here.

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How to Win New Followers & Customers with your Responses on Instagram

Garance_O9N — Mon, 12 Sep 2016 04:00:40 +0000

Most brands do not engage in conversations on Instagram. Which is odd when you think about it, as a vast majority of businesses can’t afford to ignore comments on Facebook or customer complaints on Twitter. So why would brands disregard Instagram comments altogether? Find out how you can win new followers and customers with your […]

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Instagram to Replace Photo Map Option with New Light Level Detection Tool

Garance_O9N — Sun, 11 Sep 2016 04:30:26 +0000

Given that maps and location services have always played a significant role in the development of Instagram, the company has confirmed that they are removing the photo maps option from the app. They will be replacing it with a new feature that helps to optimise your camera settings at variable light levels. Read more here.

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Say goodbye to disappearing moments

Garance_O9N — Fri, 22 Jul 2016 08:00:47 +0000

Introducing Snapchat Memories! You can now save and re-post Snaps and Stories on Snapchat. Save, search using keywords, replay or re-share old photos and videos. It is now the default in-app place where Snaps are saved to, as compared to your Camera Roll. This update changes the here-today-gone-tomorrow appeal that the app’s core feature is […]

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Facebook has started showing Ads to Non-Users

Garance_O9N — Tue, 14 Jun 2016 03:06:06 +0000

Facebook recently confirmed that it has now started showing ads to both Facebook users and non-users. Audience Network (the network of websites and apps Facebook uses to show users ads outside its own platform) will be expanded to publishers and developers who can show ads to literally anyone and everyone. This new strategy will not […]

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Making The Most Of Social Media, Even When It’s Not Driving Sales

Garance_O9N — Thu, 17 Mar 2016 04:00:13 +0000

Not getting the most of your social media presence? A lot of businesses have yet to unlock the formula of converting their social media investment to actual purchases. But there are a lot of features that can help you with that. For example, Facebook Ads gives marketers the opportunity to match their product and services […]

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How to Get Started on the Most Popular Social Media Networks

Garance_O9N — Fri, 11 Mar 2016 04:00:57 +0000

Planning to start your business’ social media presence? Most people would think that having presence in every social media channel available is the most effective way. The truth is, it’s not always effective especially for small businesses. You can focus on the best platforms applicable to your business, learn how you can optimise your presence […]

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Twitter Introduces Two New Customer Service Tools

Garance_O9N — Wed, 09 Mar 2016 04:00:47 +0000

Twitter announces new tools to help connect businesses and customers better: Direct Messages (DM) and Customer Feedback. DMs aren’t new, but businesses can now add a link on their Tweets that allows their customers to send the business a Direct Message easily and quickly. Read more about Twitter’s new customer service tools here.

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Instagram Now Offers 60-Second Video Ads

Garance_O9N — Sat, 05 Mar 2016 04:00:03 +0000

Instagram continues to develop as 60-second video ads invades the service. It’s a big game-changer to marketers on Instagram as they are now able to convey their video’s message longer thus giving them the opportunity to add more information and call-to-action in their videos. Learn more about Instagram’s 60-second Video Ads.

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Facebook Plans to put Ads Inside Messenger

Garance_O9N — Tue, 01 Mar 2016 04:00:29 +0000

A report says Facebook Messenger ads are rolling out in the next couple of months. The report says the leaked document states that the ads are planned to appear only inside message threads of businesses, giving new opportunities in ad targeting. Learn more about the news here.

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