Kallang Wave Mall

Discover how One9ninety helped Kallang Wave Mall establish itself as a vibrant lifestyle hub. Through strategic social media management on Facebook, Instagram, and TikTok, our campaigns drove strong engagement and increased brand visibility among target audiences in Singapore.

Background & Key Challenges

Kallang Wave Mall (KWM), located at the heart of Singapore Sports Hub, sought to strengthen its position as a vibrant lifestyle hub. The mall faced challenges in driving awareness within a competitive retail landscape, engaging younger, trend-driven audiences, and ensuring consistent, relatable content across multiple social platforms.

Kallang Wave Mall social media campaign example on Instagram
Kallang Wave Mall Instagram post example
Kallang Wave Mall Instagram post highlighting brand engagement
Kallang Wave Mall Social Media Case Study
Kallang Wave Mall Social Media Case Study

Solution

To address these challenges, we implemented a full social media management retainer covering Facebook, Instagram, and TikTok. Our scope included content creation, community management, influencer activations, paid media strategy, and event promotion. By leveraging creative and trend-driven storytelling, we positioned KWM’s unique retail, dining, and lifestyle offerings in a way that felt fresh, engaging, and relevant to its target audience.

Kallang Wave Mall Social Media Case Study

Results

Although the contract is still ongoing, early performance from January to May 2025 shows encouraging results.

    • Facebook: 82 posts generated 600K total engagements.
    • Instagram: 67 posts generated 1.2M total engagements.
    • TikTok: 36 posts generated 60K organic views.
Kallang Wave Mall Social Media Case Study
Kallang Wave Mall Social Media Case Study

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